Common Objections to Remote Online Notarization—And How ProNotary Solves Them
Switching to new technology can be daunting—especially in the legal field, where security, accuracy, and trust are essential. Not every firm is ready to make the leap to Remote Online Notarization (RON), and that’s okay. But for firms exploring the possibilities, it’s important to understand that RON isn’t a passing trend—it’s a tested, compliant, and efficient solution designed to meet the needs of modern legal professionals and their clients.
Below are the five most common objections we hear from law firms—and how ProNotary confidently addresses each one.
Objection 1: “Is it secure?”
Security is always the top concern, and for good reason. Legal work involves sensitive data and non-negotiable standards of confidentiality.
ProNotary’s Answer:
- End-to-end encryption for every session
- Multi-factor identity verification using government-issued IDs and biometric checks
- Tamper-evident audit trails tracking every action and signature
- Secure, encrypted cloud storage with redundant backups
ProNotary aligns with NASS guidelines and national RON security standards. Your data remains protected before, during, and after every notarization.
Objection 2: “Our clients aren’t tech-savvy.”
Not all clients are comfortable with technology, and many firms worry that a digital process might confuse those unfamiliar with online tools.
ProNotary’s Answer:
The ProNotary platform is designed to be intuitive for users of all ages and experience levels.
Step-by-step guidance is built into the platform, and most clients finish their session saying, “That was easier than I expected.”
Objection 3: “It’s too expensive.”
Many firms assume RON requires costly software or high per-session fees.
ProNotary’s Answer:
When you consider courier costs, travel time, printing, and administrative hours, traditional notarization is often more expensive than you think.
- Flat-rate pricing for unlimited notarizations
- No hidden fees or per-signer charges
- Plan options for both solo attorneys and enterprise firms
Compared to FedEx fees or delays from missed appointments, the return on investment becomes immediately clear.
Objection 4: “What if I need a witness?”
Certain legal documents—such as wills or powers of attorney—require witnesses in addition to the notary.
ProNotary’s Answer:
ProNotary supports up to six participants in a single session, including witnesses and co-signers. Everyone can join remotely from any location, with full audio-video verification and legally compliant documentation.
Objection 5: “What about mid-session changes?”
Legal documents often require adjustments at the last minute. But can those changes be made without restarting the session?
ProNotary’s Answer:
Yes. With ProNotary, you can:
- Swap documents during the session
- Add or remove signers without starting over
- Resume the session if it’s interrupted
The platform is built to support the dynamic nature of legal workflows.
RON Isn’t a Risk—It’s a Relief
Remote Online Notarization isn’t just safe, simple, and scalable—it’s a modern solution that meets today’s legal demands. And ProNotary isn’t just another RON provider—we’re a partner committed to supporting your firm’s transformation.
With flexible pricing, advanced compliance tools, and dedicated support, we make transitioning to RON a seamless experience.
