Common Objections to Remote Online Notarization—And How ProNotary Solves Them
Switching to new technology can be daunting—especially in a field like law, where
security, accuracy, and trust are everything. Not every firm is ready to make the leap to
Remote Online Notarization (RON)—and that’s okay.
But for firms asking the right questions, it’s important to know that RON isn’t just a
trend—it’s a tested, compliant, and efficient solution that meets the needs of today’s
legal professionals and their clients.
Let’s walk through the five most common objections we hear from law firms—and how
ProNotary answers each one with confidence.
Objection 1: “Is it secure?”
Security is the #1 concern, and it should be. Legal teams deal with sensitive information
and need airtight compliance.
ProNotary’s Answer:
End-to-end encryption for every notarization session
Multi-factor ID verification using government-issued IDs and biometric checks
Tamper-evident audit trails that log every action and signature
Cloud-based storage with secure, encrypted backups
ProNotary is fully aligned with NASS guidelines and national security standards for RON
platforms. When you use ProNotary, your data stays protected—before, during, and
after every session.
Objection 2: “Our clients aren’t tech-savvy”
Not all clients are digital natives, and many legal professionals worry that RON may
create confusion for those unfamiliar with online tools.
ProNotary’s Answer:
We’ve designed a platform so intuitive that anyone—from a first-time homebuyer to a
retired estate client—can use it with ease.
Step-by-step walkthrough
Most clients say, “That was easier than I expected!”
Objection 3: “It’s too expensive”
Many firms assume switching to RON means investing in expensive new software or
paying per session fees that add up.
ProNotary’s Answer:
When you factor in courier costs, travel time, printing, and administrative hours,
traditional notarization is often more expensive than RON.
ProNotary offers:
Flat-rate pricing for unlimited notarizations
No hidden fees or per-signer upcharges
Custom plans for solo attorneys and enterprise firms alike
Compare that to FedEx fees or delays from missed appointments—and the ROI
becomes clear.
Objection 4: “What if I need a witness?”
Some legal documents, such as wills or powers of attorney, require a witness alongside
the notary.
ProNotary’s Answer:
Our platform supports up to six participants in one session, including witnesses and
co-signers. Everyone can join remotely, from any location, with full audio-video
verification and legally compliant documentation.
Objection 5: “What about mid-session changes?”
Legal documents are living documents—edits can happen at any stage. But will RON
allow for changes without restarting everything?
ProNotary’s Answer:
Yes. With ProNotary, you can:
Swap documents on the fly
Add or remove signers mid-session
Resume sessions if something gets interrupted
We understand how legal work flows—and our platform was built to accommodate it.
RON Isn’t a Risk—It’s a Relief
Remote Online Notarization isn’t just safe, simple, and scalable—it’s a modern solution
that meets today’s legal demands. And ProNotary isn’t just another RON
provider—we’re your partner in transformation.
From flexible pricing to concierge-level support, we’re here to make the switch
seamless.
