Remote Online Notarization is a notarial act performed by an online notary by means of two-way video and audio conference technology that meets the standards adopted by the Secretary of State for such actions including credential analysis and identity proofing.
Remote Online Notarization
No longer do your clients have to deal with scheduling conflicts that increase turn times. Upload any document and perform real-time transactions with your clients from an end-to-end secure web-based software. Allow Remote Online Notarization to work for you and put time and money back in your pocket.
Fully Managed SaaS Remote Online Notarization Solution for Businesses and Individuals
Pro Notary is a fully managed solution that allows the signer to appear before the notary over a live audio-video feed when executing digital documents. Remote Online Notarization is a new technology-driven process that does not require any software installation nor additional browser plugins on behalf of the user.
The entire Remote Online Notarization process can be broken down into four simple steps:

Step 1 is identity verification that requires all signing parties to pass knowledge-based authentication prior to a system performed credential ID test. A user's ID can consist of a driver's license, a government issued photo ID or passport.
Step 2 is the actual audio-video conference where the notary and signer meet virtually to talk to each other over a webcam in real-time. During this step the notary will observe all necessary digital signatures by the signer and will apply appropriate notarial certificates and seals to the digital document(s).
Step 3 is tamper proofing the executed digital documents with a date/time-stamp digital certificate. This certificate will identify whether any of the documents are altered in the future.
Step 4 is the audit trail and notarial records that are required to be kept to prove who actually digitally signed the document(s).
Industry Solutions
Industries that benefit from Remote Online Notarization include but are not limited to:
- Auto Insurance
- Commercial Construction
- Financial Services
- Healthcare
- Insurance
- Law Firms
- Private Wealth Management
- Real Estate

Features
- Audit Trail
- Cloud-Based Solution
- Compiled Bytecode Protection
- Credential ID Analysis
- Document Annotation & Preparation Tools
- Document Tagging
- Holographic Signature
- In-Person eSigning
- Knowledge-Based Authentication
- Master Admin Control Panel
- Multi-Factor Authentication
- Multiple Document Support
- Multiple Signer Support
- Multiple Video Support
- Network Connectivity Check
- Notarial Audit Log
- Real Time Audio-Video Recording
- Real Time Collaboration
- Remote Online eSigning
- Tamper-Evident Seal
- Template Library
- Typefont Signature
- User Device Compatibility Check
- White-Labeling*
*Available on Enterprise Gold package
System Requirements
Operating Systems
- Windows 8.1 or higher
- MacOS 10.11 or higher
Browsers
- Chrome (recommended)
- Firefox
Hardware
- PC or Mac Desktop or Laptop with 1 GB RAM
- Web camera with minimum 640x480 resolution
- Microphone with full two-way audio capture
Internet Connection
- Download speeds of 5 Mbps or better
- Upload speeds of 3 Mpbs or better
- Latency speeds of 50 ms or better
Pricing
|
Individual
|
Business
|
Business Gold
|
---|---|---|---|
User Licenses (per month) | $199 per user | $149 per user | $99 per user |
Transaction Fee A transaction fee is incurred each time an entire RON session is completed out. The transaction fee is not based upon how many times a signing party signs or how many times the Notary Public applies their digital seal and certificate. | $18 per transaction | $15 per transaction | $12 per transaction |
Transaction Minimum (per month) |
No Minimum | 50 Transactions | 500 Transactions |
Technical Support | 1 hour start up session 1 hour support included |
2 x 1 hour start up sessions 1 hour support included |
2 x 1 hour start up sessions 1 hour support included |
Setup Fee (One-time) | $349 per user | $299 per user | $249 per user |
Contact | Contact | Contact | |
Extras
|
|||
Each Additional User | $199 per month | $149 per month | $99 per month |
Each Additional Support Hour | $25 per hour | $25 per hour | $25 per hour |
- $199 per user User Licenses (per month)
- $18 per transactionTransaction Fee
- No MinimumTransaction Minimum
(per month) - 1 hour start up session
1 hour support includedTechnical Support
- $349 per userSetup Fee (One-time)
- $199 per monthEach Additional User
- $25 per hourEach Additional Support Hour
- $149 per user User Licenses
- $15 per transactionTransaction Fee
- 50 TransactionsTransaction Minimum
(per month) - 2 x 1 hour start up session
1 hour support includedTechnical Support
- $299 per userSetup Fee (One-time)
- $149 per monthEach Additional User
- $25 per hourEach Additional Support Hour
- $99 per user User Licenses
- $12 per transactionTransaction Fee
- 500 TransactionsTransaction Minimum
(per month) - 2 x 1 hour start up session
1 hour support includedTechnical Support
- $249 per userSetup Fee (One-time)
- $99 per monthEach Additional User
- $25 per hourEach Additional Support Hour
|
Enterprise
|
Enterprise Gold
|
---|---|---|
User Licenses (per month) | $49 per user | Contact for pricing |
Transaction Fee A transaction fee is incurred each time an entire RON session is completed out. The transaction fee is not based upon how many times a signing party signs or how many times the Notary Public applies their digital seal and certificate. | $9 per transaction | Contact for pricing |
Transaction Minimum (per month) |
1,000 Transactions | Contact for pricing |
Technical Support | 2 x 1 hour start up sessions 1 hour support included |
Contact for more information |
Setup Fee (One-time) | $199 per user | Contact for pricing |
Contact | Contact | |
Extras
|
||
Each Additional User | $49 per month | Contact for pricing |
Each Additional Support Hour | $25 per hour | Contact for pricing |
- $49 per userUser Licenses (per month)
- $9 per transactionTransaction Fee
- 1,000 TransactionsTransaction Minimum
(per month) - 2 x 1 hour start up sessions
1 hour support includedTechnical Support
- $199 per userSetup Fee (One-time)
- $49 per monthEach Additional User
- $25 per hourEach Additional Support Hour
- Contact for pricingUser Licenses (per month)
- Contact for pricingTransaction Fee
- Contact for pricingTransaction Minimum
(per month) - Contact for more informationTechnical Support
- Contact for pricingSetup Fee (One-time)
- Contact for pricingEach Additional User
- Contact for pricingEach Additional Support Hour
Frequently Asked Questions
What is Remote Online Notarization ("RON")?
Is Remote Online Notarization ("RON") legal in Texas?
Yes, Texas House Bill 1217 allows a Notary Public in Texas to apply to be appointed to perform online notarizations. Online notary publics in Texas are governed by Subchapter C, Chapter 406 of the Texas Government Code and Title 1, Chapter 87 (PDF) of the Texas Administrative Code.
Where can I learn more about Remote Online Notarization ("RON") in Texas?
You can find more information on our blog or you can visit the Texas Secretary of State's website.
How do I become a commissioned online notary with the state of Texas?
Refer to the Texas Secretary of State's website for a complete overview of requirements.
https://www.sos.state.tx.us/statdoc/gettingstarted.shtml
In addition, when using Pro Notary as your RON solution we will provide each user with a Digital Certificate, Electronic Seal and Digital Signature as part of the one-time setup fee per user.
How much does it cost to use Pro Notary's solution?
Pro Notary charges a flat monthly licensing fee per user and a nominal transaction fee on every transaction completed.
What is Credential ID Analysis?
Credential ID Analysis is a process by which the validity of a government-issued identification credential is affirmed by a third party through review of public and proprietary data sources.
What is a Digital Certificate?
A Digital Certificate is a computer-based record or electronic file issued to an online notary public for the purpose of creating an official electronic signature.
What is an Electronic Seal?
An Electronic Seal consists of information within a notarized electronic document that confirms the online notary public's name, jurisdiction, notary ID, and commission expiration date. It generally corresponds to information in notary seals used on paper documents.
Can multiple signers participate in the same signing session?
Pro Notary can accommodate multiple signers, from any combination of locations domestically within the U.S.A or international as long as all signing parties can meet the minimum system requirements.
Can a document be notarized that isn't written in English?
Unfortunately not at this time. All documents submitted for notarization through the Pro Notary solution must be in English.
Blog
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